Privacy Policy

PRIVACY POLICY

  • SupaBet24.7 will treat the data that you provide to us as strictly private and confidential and shall only be used in accordance with this Privacy Policy by us, by a member of our Group and/or by a selected third party who complies with our standards of data protection, in order to manage the personal account which you open with us (“Account”), to create customer profiles, to ensure the security of the website and other platforms and to enable you to use our services.

PERSONAL DATA

  • All references to ‘Personal Data’ in this Privacy Policy refers to any personal information about a natural person, which enables that individual to be identified directly or indirectly by reference to the data provided.
  • Specifically, we would like to collect the following information when you register and open an Account with us: first name, surname, gender, date of birth, place of birth, postal address, email address, phone number, currency in use and where possible, a copy of  an official document bearing the  official name and photograph (National ID card or Passport).
  • You will also be required to provide login details of your choice: a username and password that will be kept confidentially in our servers. Deposits, credits and withdrawals will be through Mobile Money network operators and you are required to be registered with your preferred mobile operator for you to use our gaming and betting platform.
  • We require the above information in order to ensure that you can identify yourself when using the Site; to confirm that you are of legal age to use our services; to improve our services to you and to keep you informed regarding any of our services that may be of interest to you.
  • You also have the right to access your personal data at any time in order to make alterations to any personal information that may have changed or become obsolete.
    Should you believe that any personal information we hold for you is incorrect, please email us on [email protected] and we will amend any information found to be incorrect.

USE OF PERSONAL DATA

  • Once your personal data is submitted to us, it shall be kept securely on our database.
  • We use the email address which you have provided to us to send you an email welcoming you to SupaBet24.7.
  • We may send you emails from time to time containing information ranging from special promotions to technical and other information relating to our services.
  • As part of our partnership with commercial banks, mobile network operators and other  the companies in charge of verifying the authenticity of deposits, credits and withdrawals, your details may be accessible to these establishments. These establishments can however only use this information under the terms of the Privacy of Information Act.
  • We may also enter into partnerships with data processors and companies that provide data security, age verification, identification as well as verification services (including, without limitation, financial institutions, and credit reference agencies) in order to improve the efficiency and security of the Site and/or to comply with relevant regulatory requirements.
  • These companies may have access to your personal data and may keep records in order that they may transactions and maintain the security of our website.
  • The companies that we choose to carry out these functions have strict policies regarding privacy of personal data, although we accept no responsibility for the privacy policies of those companies.
  • We will not disclose the amount of your winnings or losses to any person or third party other than to you, unless we are required by law to disclose such information to competent authorities or for legal purposes.
  • It is therefore incumbent upon you to declare your winnings to the relevant authorities if you reside in a country where such gains are subject to taxation.
  • We reserve the right to pass on to public or other relevant authorities, customers’ personal data if necessary or required in the course of any legal investigation by competent authorities.
    The personal data submitted by our customers may be stored and/or processed for the purposes set forth above in this Privacy Policy in any country in which we or our affiliates, suppliers, subsidiaries or agents maintain facilities.
  • By accepting this Privacy Policy, you give your consent to the transfer of your personal data outside of your country.
  • SupaBet24.7 is committed to taking all necessary steps to ensure that whenever personal data is transmitted, such transmission takes place solely within the Group and the Group's select partners in which companies the standards of privacy and confidentiality should be of an acceptable standard, irrelevant of location.
  • SupaBet24.7 shall in no manner whatsoever be held responsible for the manner in which third parties process and/or store the personal data of our customers.
  • SupaBet24.7 shall only be responsible for its own Privacy Policy and it does not warrant the standards of the privacy policies of any of the third parties who may have links placed on our websites.
  • We strongly recommend that when you access a new page via a link on our websites which takes you to an external website, you take time to read through the privacy policy of the new website which you enter.

RETENTION OF YOUR PERSONAL DATA

  • As our customer, you or we can close your Account with us at any time. Following closure of your Account, we will retain your personal data on record for as long as required by law.
  • We will only use your data should such use be required by competent authorities in cases of fraud or investigation into any other illegal activity.
  • This will be the sole exception to use of your personal data until its complete deletion from our records.

PROTECTION OF MINORS

  • The online betting and gaming services that we offer are strictly prohibited for persons less than 18 years of age or the age of legal consent for using online betting and gaming services under the laws of the jurisdiction in which the person is located.
  • Consequently, minors may not register and play on our website. We collect proof of identification from our customers as part of our age verification process.
  • Any minor who is found to be betting or gaming on SupaBet24.7 shall have his/her Account immediately blocked. SupaBet24.7 reserves the right to conduct a security review to validate your identity and age. Acceptance of our Privacy Policy authorizes us to conduct such security reviews using data supplied by you to third party databases.

SECURITY

  • SupaBet24.7 uses its best endeavours to protect the confidentiality of your personal data and to prevent any unauthorized external or internal users from accessing such information without your consent.
  • However, SupaBet24.7 shall take no responsibility whatsoever for events beyond its control inclusive of, but not limited to, acts of God or natural disasters and including power cuts and strikes.
  • We are sure that, as our customer, you understand the evolving nature of our business due to continuous technological innovation and, although we endeavour to do our best to ensure the protection and privacy of your personal data at all times, we cannot guarantee that the performance of our service will be free from error at all times. Should any such error have an effect or consequence on the privacy of your personal data, we shall not be liable in any manner whatsoever in damages or otherwise.
  • We strongly recommend that you do not divulge your personal data to strangers or third parties during live chats.
  • Remember that your personal data is sensitive and it is important to stop and think before passing on personal information.

MODIFICATIONS

  • It may become necessary, at any time, for us to make modifications to the website or to the Terms and Conditions or Privacy Policy governing our services.
  • The purpose of such modifications may be to further simplify user processes or to further reinforce security measures in order to upgrade to future technological innovations.
  • In such cases, customers previously registered on our Site will keep their user name and no modifications will be required on their part.
  • Continued use of our Site by the members after any modifications to the Site, the Terms and Conditions or Privacy Policy will be considered as their acceptance thereof.
  • It is the responsibility of each customer to regularly check the Terms and Conditions and Privacy Policy for updates.

This Privacy Policy is effective from 01/11/2016